Privacy Policy | iPOWER GC Electrical & Air Conditioning

Last Updated: 9 July 2025

At iPOWER GC Pty Ltd (ACN 680 323 602), your privacy is important to us. We collect personal information to help us deliver reliable electrical and air conditioning services tailored to your needs. This may include managing bookings, issuing quotes and invoices, responding to your enquiries, and improving our service experience. We also collect information to meet our legal, safety, and insurance obligations. We are committed to handling your information with care and only using it for purposes directly related to our professional services in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal information through our website www.ipowergc.com.au and in the course of providing our electrical and AC services.

Information We Collect

We may collect the following types of personal information:

Identification details: Full name and company name (if applicable)
Contact information: Phone number, email address and address
Job details: Job specifications, service requests, photos, and site locations
Website usage data: Details such as IP address, browser type, device data, and usage patterns collected through cookies
Communication Records: Emails, messages, or enquiries sent through our contact forms or customer support channels

How We Collect Information

We collect information through:

Online forms and service requests submitted via our website, Google and social media pages
Phone calls, emails, and other communications with our team
Site visits, project assessments, or client consultations
Cookies and tracking tools used on our website

Disclosure of Personal Information

We may disclose your information to:

Subcontractors or technicians working under iPOWER GC Pty Ltd
Service providers (e.g., accounting, software, and IT support)
Government bodies or regulators if required by law
Insurance companies, if relevant to claims or project coverage

We do not sell or rent your information to third parties.

Data Storage and Security

We take reasonable steps to protect your personal information through:

Secure digital systems and safeguards to protect personal data
Access controls and user authentication
Regular system monitoring and cybersecurity protocols

Access and Correction

You can request access to or correction of the personal information we hold about you. Please contact us at the details below, and we’ll respond promptly in accordance with the Privacy Act.

Website Cookies

Our website may use cookies and analytics tools (e.g., Google Analytics) to monitor user traffic and improve performance. You can disable cookies through your browser settings, though this may impact website functionality.

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

iPOWER GC Pty Ltd
Phone: 0426 654 489
Email: info@ipowergc.com.au
Website: www.ipowergc.com.au